Regular short time Api outages (~5minutes) between 4:49 UTC and 9:05 UTC
Regular short time Api outages (~5minutes) between 4:49 UTC and 9:05 UTC
Degraded performance
Resolved
At 9:14 UTC a fix was deployed and the incident is resolved Incident details: During the cleanup work done on KPIv3, a code error was introduced on an endpoint that serves calls coming from KPIv2. This caused calls coming from KPIv2 to freeze the server of the application. We investigated and found that the mobile app was still doing these calls, which was causing this issue. To correct this we did the following: - Stop calling KPIv2 from mobile and call KPIv3 directly - Repaire the error introduced during cleanup
Identified
The root cause was discovered, and the team started working on a fix
Investigating
Api outages